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Capacity Dispute Between Patient and Family

MMIHard
Role Play & Communication · 8 minSelf-marked
How to use this: start the timer and answer the question out loud (or type it). Then grade yourself 0–3 on each skill with a note of your evidence — exactly as our examiners do. Hit Reveal benchmark & score to see what a model answer scores and how you compare. Everything saves to your browser automatically.
Answer timer
8:00/ 8 min suggested
1

Answer the question

Capacity Dispute Between Patient and Family

An 82-year-old woman with mild cognitive impairment has decided to refuse a recommended hip replacement after a fall. Her son is furious — he insists she lacks capacity, that "she'd agree if she understood", and demands you proceed against her wishes. How do you handle the conversation with the family while protecting the patient?

Likely follow-ups
1

What are the four functional elements of capacity, and how do you assess them in this scenario?

2

Why is "she'd agree if she understood" not a basis for overriding refusal?

3

How do you keep the son engaged as a future support person rather than alienating him?

Your answer

Speak it out loud and we'll type it for you (free), or type your own notes — then mark yourself below.

Resources & frameworks
  • SPIKES for breaking bad news: Setting, Perception, Invitation, Knowledge, Empathy, Strategy.
  • Listen → empathise → check understanding → agree a plan together. Calm voice, no jargon.
What strong answers do
Reveal the benchmark

Hidden so they don't bias your answer. Score yourself first, then reveal them to compare.

  • Capacity has four functional elements: understand the information relevant to the decision; retain it long enough to make the decision; weigh the information as part of the process; communicate the decision. Capacity is decision-specific — she may have capacity for the surgery decision and not for, say, her financial affairs. Mild cognitive impairment does not itself remove capacity; the assessment is functional. Document each element. If you assess capacity present, refusal stands.
  • "She'd agree if she understood" inverts the principle. The standard is whether she understands sufficiently to make this decision, not whether she would agree with her son's preferred outcome if she understood. A capacitous patient is entitled to make decisions her son or her doctor would not make. This is sometimes called the "right to make unwise decisions" and is central to autonomy — without it, autonomy is hollow.
  • On the conversation with the son: separate "I disagree with mum's decision" (legitimate) from "mum lacks capacity" (a clinical determination). Acknowledge his concern as care for his mother, explain how capacity is assessed, explain that the assessment has been done, name what you can offer (involve the son in future planning, organise additional pain management, provide support equipment, plan reviews so the decision can be revisited if she changes her mind, second opinion if he wants one). The relationship matters because she will need support; alienating him today reduces her safety tomorrow.
2

Mark yourself

Score each skill against the rubric, then add a line of evidence. Scale:

0Not shown1Limited2Good3Excellent
Quick mark:Completion: 0%

Ethics

0/3

Protects right to make unwise decisions, distinguishes functional capacity from outcome agreement

Communication

0/3

Keeps the family engaged while protecting the patient

Healthcare Knowledge

0/3

Accurate on the four functional elements of capacity

Insight

0/3

Recognises that today's family relationship is tomorrow's safety net

3

Reflect & score

What would you change next time?
Your overall score / 10
Total: 0/12
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