The words to use
- Leadership
- Setting direction and helping people work towards it together. In medicine it is a behaviour every doctor shows, not a job title.
- Management
- Planning, organising and checking work so it gets done: rotas, budgets, systems and audits. Good leaders also need to manage, and good managers need to lead.
- Followership
- Being a good team member under someone else's lead: doing your part reliably, offering ideas and speaking up when something looks unsafe.
- Healthcare Leadership Model
- The NHS Leadership Academy's framework of nine leadership dimensions, such as leading with care and engaging the team, written for clinical and non-clinical staff, including first-time leaders.
