The words to use
- Leadership
- Setting direction and helping people work towards it together. In dentistry it starts chairside with your nurse, long before any job title.
- Management
- Planning, organising and checking the work so it gets done: rotas, stock, budgets and compliance. Practice owners need management skills as well as leadership.
- Delegation
- Asking a trained, competent colleague to carry out a task. The GDC says you can delegate the responsibility for a task but not the accountability.
- Followership
- Being a good team member under someone else's lead: doing your part reliably, offering ideas and speaking up when something looks unsafe.
