The words to use
- Professional duty of candour
- The duty on every GDC registrant to be open and honest when something goes wrong: tell the patient, apologise, offer a remedy or support, and explain the effects.
- Statutory duty of candour
- A separate legal duty on registered care providers, including dental practices in England, to be open with patients after certain safety incidents.
- Reflection
- Thinking honestly about what happened, why it matters and what you will change. A simple model: What? So what? Now what?
- Student fitness to practise
- A dental school's process for serious concerns about a student's health, behaviour or work. The GDC lists cheating, plagiarism and other dishonesty among common concerns.
