Interview School

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Segment 10Role Play

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1How role-play stations work

2Breaking bad news

3The angry patient

4The anxious patient

5Explaining a procedure clearly

6Apologising when something has gone wrong

7Confronting a friend or colleague

8Persuading someone, and respecting a refusal

9Confused or vulnerable patients

10Speaking up to a senior

11Interpreters and accessibility

12Everyday role plays with no dentistry in them

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ReadingLesson 7 of 12

Confronting a friend or colleague

What this lesson covers

The station and the actor's brief
The six steps, with your lines
What GDC guidance says
Act now, or give them a chance?
What not to do
How this comes up on the day

The words to use

Principle 8: The GDC standard "Raise concerns if patients are at risk". It covers a colleague's health, behaviour or performance, and the duty overrides personal and professional loyalties.
Limited promise: Promising not to gossip, while saying you cannot stay silent if patients are at risk, and that you would tell them first.
Student fitness to practise: Your training provider's process for concerns about a dental student's health, behaviour or work. During training the provider, not the GDC, is responsible for it.
Decontamination: Cleaning, disinfecting and sterilising reusable instruments between patients, so that infection cannot pass from one patient to the next.

This lesson opens on 29 November

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The words to use

Principle 8

The GDC standard "Raise concerns if patients are at risk". It covers a colleague's health, behaviour or performance, and the duty overrides personal and professional loyalties.

Limited promise

Promising not to gossip, while saying you cannot stay silent if patients are at risk, and that you would tell them first.

Student fitness to practise

Your training provider's process for concerns about a dental student's health, behaviour or work. During training the provider, not the GDC, is responsible for it.

Decontamination

Cleaning, disinfecting and sterilising reusable instruments between patients, so that infection cannot pass from one patient to the next.